Conference & Events Guest Reviews

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".....thank you for helping me to organise by far the best Leavenheath Annual Cricket Dinner to date. 

Absolutely everything was perfect - from the room, the tables, the food and most importantly the staff.  I cannot begin to tell you just how many people have said to me how much they enjoyed the evening and that it is their favourite dinner to date. Everything went so smoothly and the staff on the evening could not do enough to help - they are a credit to Stoke by Nayland Golf Club. Huge compliments to the chef too for truly fantastic food - and masses of it!  

It would not have gone so smoothly though without all your assistance in the organising prior to the evening, so a big thank you. I really hope that the golf club will be happily to accommodate us again next year."

9th Nov 2011

V. Logan - Leavenheath Cricket Club

"You have a tremendous operation that really does lead by example.  Many congratulations!"  

(from the Choose Suffolk Conference March 2011)

James Berresford CEO of Visit England - Visit England

Great Ruby Wedding day and lovely job done by all at Stoke - thank you so much. 

I left a small tip for the staff but can you let them know what a great job they did. Becky and Sean were terrific with all organisation issues and food was as ever superb. You really have a great team there and I am sure Matt appreciates you all. Do give him a copy of this as the feedback from the family and our guests was tremendous. They are all looking at doing their events there now. We happily recommend you and will do so even more now.

 

Mr & Mrs Bird

3rd June 2011

A massive thank you to everyone at Stoke by Nayland.  All the staff were all so extremely helpful and knowledgeable on the day and made my job of organising a Charity Golf day for 250 people a whole lot easier.   All together they made everything brilliant. 

It isn’t easy task from my perspective as I am not a golfer, but your help, calmness and understanding throughout the whole thing start to finish, made the huge task I had all the more bearable and helped a great deal in us raising such a fantastic amount.  

I have had great feedback from our guests and I look forward to coming back next year. 

Laura Sargeant

Weston Homes Group PLC

Laura Sargeant - Weston Homes

We would like to congratulate you on the excellent service provided at our recent Ladies Festival Weekend at Stoke By Nayland Hotel, Golf and Spa.  It is a great credit to you that every member of your staff acted in a very professional and caring manner to ensure the weekend was a great success.  Nothing was too much trouble and everyone was so friendly.  The Duty Managers on both days provided excellent co-ordination and communicated with us effectively.

We received many comments on our excellent choice of venue, your excellent food, lovely staff and facilities.  All those who played golf thoroughly enjoyed the beautiful courses and facilities.  Those who used the Peake Spa and gym commented on the great state of the art equipment and luxurious spa and surroundings.  Those who had treatments were impressed too.

The buffet for 70 on Friday night was wonderful and everyone enjoyed the evening, including the Disco provided by Lee Hookway/Cloud Nine Road Show.

Our Gala Dinner on Saturday night was impressive.  With 185 to cater for, the service was efficient and the food superb with the chef taking a very personal interest in the event.  You might be interested to know that our Raffle/Auction on the evening raised around £2,000 for “Help for Heroes”.

Our personal thanks for outstanding help go firstly to Mary Saward in Sales, who has been our main contact for almost twelve months.  Mary knows her product well and is a real pleasure to deal with.  We have dealt with many people in similar roles over the years whilst organising events and Mary is the most charming, professional and efficient Sales person we have ever dealt with and a great asset to your company.   Secondly our personal thanks go to Michelle White in Reservations who also did an outstanding job of co-ordinating our 64 rooms over two nights and accommodating everyone’s individual requirements.  

Additionally, we would like to say thank you to Mel and Shaun, the Duty Managers for their hard work and to Liz on Reception for her “beyond the call of duty” communication and help with the checking in of guests. 

On behalf of all who attended and especially Mel and Sue, our President and his Lady, thank you all for a wonderful weekend.

We would have no hesitation in recommending Stoke By Nayland Hotel, Golf and Spa for any function as you have a great team and a great product.

Yours sincerely,

Jeff and Jan Wilson - Ronaldshay Lodge Ladies Festival

Dear Mary,

Many thanks for all the organisation at our event last week at Stoke By Nayland.
Our guests have been very complimentry about the hotel conference facilities and also the golf courses.

On the day, everyone was so helpful and thankful.
Regards,

Bill Paton - Chief Claims Officer - Zurich Insurance

Hi Mary

I thought you might like to see the press release that is going into the papers and radio stations about the charity day, hopefully you will get to see it or hear it.

I must thank you Kevin and all the staff for making our day such a success, everyone that attended  the day want to return next year as they had such a good time.

I would also like to thank Susanna Rendall for the use of the lake, although no large weights came out every angler really enjoyed the day and want to return next year.

Everyone was made to feel so welcome and the staff was so helpful and friendly, this helped us with raising a lot of money for the charity.

I think that all the people that stay the night of the event where so impressed with the hotel rooms, I know I was and have never stayed in a bedroom that was so big.

We can’t wait to book next year’s event with you.

David Trevallion - Field Engineer - EDF Energy Network Connection south

I just wish to record my thanks to you and the staff at Stoke by Nayland for the organisation and service at our awards event last Friday. All went very smoothly and I have had many messages from those that attended saying how good the evening had been and that was in no small part due to the hard work put in by all your staff on the night.

I very much hope that I can persuade the organising committee to pick Stoke by Nayland again for next year’s event.

Again many thanks,

Kind regards,

Tim Bartlett - LABC Awards
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